What this policy covers
This policy covers how Canada’s Children’s Hospital Foundations (CCHF) treats the personal information we collect and receive from donors.
Personal information is information that is personally identifiable like your name, address, email address or postal code, and that is not otherwise available publicly.
This policy does not apply to the practices of local children’s hospitals, companies that CCHF does not own or control, or people that CCHF does not employ or manage.
The information we collect and use
When you donate to CCHF, we collect personal information such as your name, email address and postal code.
CCHF also automatically receives and records information on our server logs from your browser, including your IP address and the page you requested.
We use this information for the following general purposes:
- to improve our services
- to contact you
- to conduct research
- to provide anonymized reporting for internal and external clients
How we share and disclose information
CCHF does not rent, sell or share personal information about you with other people or non-affiliated companies except to provide the products or services you have requested, when we have your permission, or under the following circumstances:
- To respond to subpoenas, court orders or legal process, or to establish or exercise our legal rights or defend against legal claims.
How to correct or update your personal information
You can change your donor information (name, address, etc.) in our database by contacting our customer support team at firstname.lastname@example.org or by clicking here.
Donors who have previously opted in to external communication lists and services can also use the above contacts to inform CCHF should you no longer wish to have your personal information shared outside of the organization.
Confidentiality and security
Your personal information will be accessible only to employees who we reasonably believe need access in order to do their jobs or to provide you with the products or services you requested.
To protect your personal information, we have physical, electronic and procedural safeguards in place that comply with applicable regulations. CCHF also uses industry-standard SSL-encryption to protect data transmissions in certain areas.
Use of Google Analytics
CCHF’s website uses Google Analytics, a web analytics service provided by Google. By using our website, you agree to the use of Google Analytics.
Use of Google Adwords and Facebook remarketing services
By using CCHF’s website, you agree to the use of Google Adwords and Facebook remarketing services. You can opt out of Google Adwords and Facebook remarketing by visiting the links below:
Opt out of Google Adwords
Opt out of Facebook remarketing
Use of Microsoft Clarity
CCHF’s website also uses Microsoft Clarity. Microsoft may collect personal data from you when you visit our website and that data may be used for Microsoft Advertising: https://privacy.microsoft.com/en-us/privacystatement.
SMS Equipment Payroll Deduction
If you join the SMS Equipment Payroll Deduction Program in support of Children’s Miracle Network, we may ask for your name, email and mailing address for the purposes of receipting, providing ongoing information about the hospital foundation, and other relevant children’s healthcare communications. Any personal information you supply will not be disclosed to anyone except the local children’s hospital foundation that you selected your donation to be directed to, Canada’s Children’s Hospital Foundations (owners of Children’s Miracle Network Canada), and SMS Equipment.
CCHF may update this policy from time to time. We will notify you of any significant changes affecting how we treat your personal information by sending a notice to your primary email address specified in your CCHF account or by placing a prominent notice on our website.
Canada’s Children’s Hospital Foundations
8001 Weston Road, Suite 200
Vaughan, ON L4L 9C8